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    Terms of Service

    Terms of Service for Olympus Pro & Olympus Fit

    Effective Date: 8 November 2026

    1. The service

    These Terms of Service ("Terms") are a contract between you and OLYMPUS PRO LTD ("Olympus," "we," "our," or "us"). They govern your use of the Olympus Pro admin platform, Olympus Fit and studio-branded member apps powered by Olympus Pro, and our websites (together, the "Service").

    Olympus Pro is a fitness management platform for gyms, studios, and fitness professionals. Businesses use it to manage members, classes, billing, and communications. Members use Olympus Fit, or a studio-branded member app powered by Olympus Pro, in connection with a business on the platform.

    Our Privacy Policy describes how we handle personal data. It is available on this website.

    2. Accounts

    You must provide accurate account information and keep it up to date. Business users and members sign in with the credentials we issue, including one-time codes sent to a phone number. You are responsible for activity under your account and for keeping access to that phone number and email under your control.

    A business account is controlled by the business. Members are affiliated with a specific business on the platform. If you are a member, that business can see the profile and records the Service shares with it, as described in our Privacy Policy.

    3. Business responsibilities

    If you are a business, you are responsible for the personal data you collect through the Service, including member records, messages, and leads.

    You must have a lawful basis for that collection. For Facebook and Instagram lead forms, you must connect only Pages you are allowed to manage, and you must collect leads in line with Meta's rules and applicable law. For WhatsApp, you must send messages only when the person has consented, and you must honor opt-outs.

    You must not upload or sync personal data you do not have the right to use. You are responsible for the content of the messages, greetings, and forms you send through the Service.

    4. Payments and subscriptions

    Paid plans, memberships, and other charges are billed as shown in the product at the time of purchase. Payment pages are run by SUMIT or Grow. We do not store full credit card numbers on our servers.

    Memberships, class packs, personal training, and products bought through Olympus Fit or a studio-branded member app are real-world services and goods delivered by the studio.

    Subscriptions renew until they are cancelled. Fees are stated before you confirm a charge. Taxes, where they apply, are added as required. If a payment fails, we may suspend the paid features until the charge succeeds.

    5. Acceptable use

    You may use the Service only for lawful fitness-business and member activity. You may not:

    • Break the law, or infringe someone else's rights.
    • Send spam, or use WhatsApp, Facebook, or Instagram in a way that violates Meta's policies.
    • Probe, disrupt, or overload the Service, or try to access another business's data.
    • Upload malware, or misuse another person's account.

    We may suspend access when we reasonably believe these rules have been broken.

    6. Member content and conduct

    On leaderboards, challenges, friend lists, invitations, and class participant lists, members can see other members' first name, last name, and profile photo.

    There is zero tolerance for objectionable, offensive, sexual, hateful, harassing, or abusive names, photos, or behaviour, and zero tolerance for spam. If you break this rule, we may remove the content and suspend or close your account.

    7. Reporting and blocking

    Any member can report another member from those screens. The reasons are an inappropriate photo, an offensive name, harassment, spam, or other.

    Olympus reviews every report within 24 hours. We may remove the photo, change the name, or deactivate the account.

    The studio the reported member belongs to may be told that a report was filed. That notice includes the reported member's name and the reason. We do not share the reporter's identity with the studio.

    Any member can block another member. Blocking hides each member's name and photo from the other, removes any friendship between them, and cancels pending invitations between them. It does not change rankings, memberships, bookings, or payments. You can unblock a member from Profile > Blocked members.

    To report something urgent, email team@olympuspro.net.

    8. Third-party integrations

    The Service connects to third parties so a business can operate. Those include Meta (Facebook, Instagram, and WhatsApp). Payment pages are run by SUMIT or Grow. Those services have their own terms and privacy policies. Olympus is not responsible for their outages or for decisions they make about your account with them.

    When a business connects a Facebook Page, Olympus stores an encrypted Page access token so it can receive that Page's lead form submissions and related campaign and form names. You can disconnect the Page in Olympus under Settings > Integrations. Disconnecting stops new lead form submissions from that Page.

    9. Liability

    The Service is provided as it is available. We work to keep it reliable, and we do not promise that it will be uninterrupted or error-free.

    To the extent the law allows, OLYMPUS PRO LTD is not liable for indirect or consequential loss, or for loss caused by a third-party platform, by a business's own messages, or by data a business chose to collect. Our total liability arising out of the Service in any twelve-month period is limited to the fees you paid us for the Service in that period.

    Nothing in these Terms limits liability that cannot be limited under the law of the State of Israel.

    10. Termination

    You may stop using the Service at any time. A business may disconnect integrations, including a Facebook Page, under Settings > Integrations. We may suspend or close an account that breaks these Terms, or that we must close to comply with the law.

    Members can delete their account in the app under Profile > Delete account. Deleting the account does not cancel an active membership or recurring billing with the studio. The member must contact the studio for that.

    After an account ends, we handle personal data as described in the Privacy Policy, including the account deletion section.

    11. Governing law

    These Terms are governed by the laws of the State of Israel. The courts of Israel have exclusive jurisdiction over disputes arising out of these Terms or the Service, except where the law gives a consumer a right to bring a claim elsewhere.

    12. Contact

    OLYMPUS PRO LTD Email: team@olympuspro.net Website: www.olympuspro.net